All role guides

Hire an Amazon or Shopify virtual assistant

Listings, stock, orders and customer messages handled, so the store keeps running when you step away. Every e-commerce assistant here passed an English test, a typing test and a store operations quiz before you see them.

Show me tested e-commerce assistantsBrowse e-commerce assistants

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What e-commerce assistants cost

We haven't found a published rate range for e-commerce assistants that we trust enough to quote. Every profile shows the person's own hourly rate, so you can compare real numbers.

See their rates on Browse

What an e-commerce assistant does

  • Product listings with clear titles and photos
  • Stock levels kept in sync with the warehouse
  • Orders, returns and wrong-item fixes
  • Customer messages and reviews
  • Supplier follow-ups and reorder alerts
  • Listings that follow each marketplace's rules

How we test e-commerce assistants

Everyone takes the same tests before a business sees them, and the scores stay on the profile. You judge the work, not the photo.
English
Read a client's email, answer five questions about it and write a reply of 80 to 150 words. AI grades the reply for grammar, clarity, tone and whether it answers the email. The result is a CEFR band from A2 to C2 with a score out of 100.
Typing
A 60-second passage written like a launch checklist update. Scored on words per minute and accuracy, with 5 characters counted as a word. Only correct characters count.
E-commerce quiz
Six situations from running a store, like a product with views but no sales, an order flagged for fraud and a supplier price rise, plus a short written message about a best-seller that sold out overnight. Scored out of 100.
ID check
A person on our team checks a government ID against a selfie. The images are deleted after review.
Diego H., example profile

Diego H.

E-commerce, Mexico

English C2
85
Typing
66wpm
E-commerce quiz
88
Example profile. Real profiles show the same three scores, each with the date of the test.

Tested e-commerce assistants on StaffPick

Live profiles. Each person passed the tests above, and we reviewed the profile before it went live.

A US Eastern 9-to-5 is 10 pm to 6 am in Manila, 3 pm to 11 pm in Lagos and 9 am to 5 pm in Bogotá (on EST). A Sydney 9-to-5 is 7 am to 3 pm in Manila (AEST). Every profile shows which business hours the person covers.

IANA time zone database (opens in a new tab), checked Oct 2026

Questions about hiring an e-commerce assistant

Still unsure? Contact us. A person reads every message.

Keeps an Amazon store running: listings, photos that follow the marketplace's rules, stock levels, orders, returns and customer messages. Many also work on Shopify, and each profile lists the tools the person uses.

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Free to browse. Hire Direct is $79 a month when you want intros.